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Virtual Home Equity Notary Specialist

December 31, 2025

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.<h2>Job Description</h2>The primary responsibility of this role is to virtually close Home Equity loans directly at the customer’s request. Must be comfortable navigating transactions and provide exemplary customer service virtually. Process /prepare paperwork and signatures required to close Home Equity loans Interfaces with Home Equity closing team and other internal partners when needed to close loans. May assist in scheduling and coordinating closing date with customers. Formalizes application for loan approval and enters into the computer or central filing system. Determines process interaction needed to satisfy internal, regulatory and investor requirements. Initiates communication with customers/clients, staff, realtors, brokers, counsel, title companies, etc. to obtain needed documents. Documentation may include appraisals, title reports, credit reports, verifications, tax returns, financial statements, etc., necessary to complete the file and ensure compliance with internal and regulatory requirements; orders title search or other information, as might be necessary. Prepares required disclosure information within designated time frames ensuring compliance with all regulations. Provides loan status update to customers/clients or other interested parties, resolves discrepancies or problems and provides periodic status reports. Ensures quality customer service throughout the loan process. Reviews file and loan application after initial set up for accuracy and adherence to terms of approval. Reviews loan package to ensure all legal and compliance guidelines are adhered to. Assembles final loan package. Calculates and loan settlement statements. Disburses funds, enters closing information into the loan system and prepares final packages. Coordinates the entire loan package from closing to funding within designated time frames. Able to explain feature/benefit to customer at time of closing.Basic Qualifications<ul><li>Remote Online Notaries (RONs) must reside in or be physically present in the state where they are commissioned when performing notarial acts. This requirement ensures that the notary is operating within the jurisdiction that granted their commission and is subject to its laws and regulations. Residing in one of the following states is required: Washington, Colorado, Ohio, Missouri, Minnesota</li><li>Loan closing experience</li></ul>Preferred Qualifications<ul><li>Ability to work with legal to solve complex documentation needs</li><li>Knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems.</li><li>Strong organization skills as well as good verbal and written communication skills</li><li>Knowledge of applicable credit policies and approval processes for assigned product(s).</li><li>Up to two years of relevant experience and a remote online notary license (RON).</li></ul>If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our <a href="https://careers.usbank.com/global/en/disability-accommodations-for-applicants" target="_blank" rel="noopener noreferrer">disability accommodations for applicants</a>. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):<ul><li>Healthcare (medical, dental, vision)</li><li>Basic term and optional term life insurance</li><li>Short-term and long-term disability</li><li>Pregnancy disability and parental leave</li><li>401(k) and employer-funded retirement plan</li><li>Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>Up to 11 paid holiday opportunities</li><li>Adoption assistance</li><li>Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the <a href="https://careers.usbank.com/verification-of-eligibility-for-employment" target="_blank" rel="noopener noreferrer">E-Verify program</a>.The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.25 - $28.32U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.Posting may be closed earlier due to high volume of applicants.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...