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Technical Writer - Aviation Manuals and Compliance

November 15, 2025

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company operating in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live, and fly. We can only do that with a truly diverse and inclusive workforce. We’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline.

Company Culture and Environment

At United Airlines, we value diverse experiences and perspectives, fostering an inclusive workplace that encourages everyone to bring something new to the table. Our employee-run “Business Resource Group” communities promote a supportive environment while enhancing professional growth.

Career Growth and Development Opportunities

We offer a competitive benefits package aimed at keeping you happy, healthy, and well-traveled, with opportunities for professional development and continuous learning. United Airlines is committed to uplifting its workforce and providing pathways to career advancement.

Detailed Benefits and Perks

Competitive salary
Parental leave
401k plan
Space available travel privileges
Hybrid work schedule (Tuesday, Wednesday, Thursday in office)
Employee resource groups and community support

Compensation and Benefits

Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From generous leave policies to unique travel privileges, United offers a one-of-a-kind working experience.

Why you should apply for this position today

This position offers a unique opportunity to contribute to a company poised for growth and innovation within the aviation industry. You will have the chance to impact the operations of a globally recognized airline that prioritizes diversity and inclusion in its workforce.

Skills

Technical writing skills
Strong communication abilities
Knowledge in aviation management and engineering
Familiarity with XML authoring and related tools
Attention to detail and compliance standards
Ability to manage inquiries from maintenance and operational divisions

Responsibilities

Author, revise, and manage technical manuals and maintenance program task cards for United aircraft.
Collaborate with Aircraft Maintenance, Engineering, and other Tech Ops groups for documentation updates.
Conduct peer reviews and routine audits to ensure compliance with company and regulatory standards.
Provide administrative support and access to internal/external customers.

Qualifications

What’s needed to succeed (Minimum Qualifications):

Associate’s degree or 2 years of relevant work experience
Experience in Technical Writing, Communications, Aviation Management, or Engineering
0-2 years of related experience
Knowledge of aviation, military, or equivalent industry experience
Must be legally authorized to work in the United States without sponsorship
Reliable and punctual attendance is essential.

What will help you propel from the pack (Preferred Qualifications):

Bachelor’s degree or 4 years of relevant work experience
3-5 years of related experience
Airframe and Powerplant License
Familiarity with S1000D, Spec2000, Boeing Toolbox, FoxPro, MS SQL Server, Adobe Acrobat

Education Requirements

Associate’s degree in a related field (Technical Writing, Aviation Management, etc.)

Education Requirements Credential Category

Associate’s degree or equivalent experience

Experience Requirements

0-2 years of relevant experience in aviation or related fields
Experience in XML authoring or equivalent knowledge

Why work in Chicago, IL

Chicago offers a vibrant urban lifestyle with a rich cultural scene, diverse culinary experiences, and numerous recreational opportunities. It is an economic hub with a strong job market and a thriving tech ecosystem, making it an ideal place for both personal and professional growth.

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Common Interview Questions And Answers

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...