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Ramp Service Employee - Part-Time

November 15, 2025

About the position

As a Ramp Service Employee (RSE) at United Airlines, you will play a crucial role in ensuring the smooth operation of our airport services. This position involves processing baggage, boxes, and cargo between the baggage/cargo areas and the aircraft, as well as receiving and dispatching aircraft. You will be part of a team that prides itself on being an on-time airline, and we are looking for dedicated individuals who thrive in a fast-paced environment while maintaining high standards of operational safety and customer service. Your responsibilities will include lifting and moving baggage and cargo, operating motorized equipment, and ensuring compliance with United and Federal Aviation Administration (FAA) regulations. You will also interact with customers, providing them with friendly and professional service as they embark on their journeys. This role offers opportunities for career advancement, with many of our leaders starting in operational roles. With competitive pay and benefits, including the ability to travel for free on United flights, this is an exciting opportunity to join a growing team at one of the world's leading airlines.

Responsibilities

Lift baggage, boxes, or cargo weighing up to 70 lbs. when loading/unloading aircraft, carts, and containers.
Push/pull loaded and empty carts and containers during loading/unloading operations.
Couple/uncouple carts and/or cargo container dollies.
Ascend/descend jet-way stairs while carrying baggage.
Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers.
Complete safety checklists for motorized equipment.
Drive and operate motorized equipment (e.g., conveyor belt).
Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
Count baggage/cargo being uploaded/unloaded during operations.
Use signaling devices to communicate with co-workers or flight crew.
Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies.

Requirements

High School Diploma, GED or education equivalent.
Must be at least 18 years old.
Must possess a valid state-issued driver's license.
Acceptable driving record.
Must pass a background check.
Must be eligible to acquire and maintain credentials vital for the position.
Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances.
Must pass a pre-placement physical ability test, hearing and vision tests, and drug screen.
Available during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need.
Able to read, write and speak English fluently.
Can lift up to 70 lbs.
Able to perform a variety of physical activities including bending, stooping, climbing and working in tight spaces.
Work outdoors in all temperatures and weather conditions.
Work where there will be exposure to high noise levels.
Must NOT have lived outside of the United States in the past 3 years for any period longer than six months, with the exception of military duty or government-approved exceptions.
Must be legally authorized to work in the United States for any employer without sponsorship.
Reliable, punctual attendance is a crucial function of the position.

Nice-to-haves

Benefits

Competitive benefits package including health insurance.
401(k) and pension plan.
Employee Assistance Plan for you and your family.
Discounted travel opportunities.
Career advancement opportunities.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...