PTA/ OTA- Full Time Remote Receptionists

Are you feeling burnt out from working in the clinic? Looking to finally make a change and get back to having more time at home and flexibility in your work day?

We are looking for Remote Receptionists to join our team and provide administrative support to cash based physical therapy practices. The ideal candidate will have a clinical background in PT, PTA, OT, OTA, Or SLP. This position is perfect for anyone who loves talking with patients and talking about the benefits of physical therapy.

The Remote Receptionist will be responsible for answering all incoming phone calls per day, selling the benefits of Physical therapy, and handling other miscellaneous back-end work. This is a great opportunity for an individual who is looking to work remotely and still have patient interaction.

Responsibilities:

  • Follow a call script and sell the benefits of Physical Therapy to prospective clients
  • Work continually on improving phone call/ sales skills
  • Handle incoming calls, texts , and emails to reschedule patients etc.
  • Consistently checking in with the practice owner via slack or text message to make sure all tasks are completed.

This position is not for

  • Someone who is just looking to work a few hours at home
  • Someone who works PRN or cannot answering incoming calls throughout the day.
  • Anyone who does not like talking on the phone
  • Struggles with computer use and learning multiple webbased apps
  • Someone who does not take continual feedback to improve their call quality.
  • Someone looking to work for only a few weeks or months

Job Types: Full-time, Part-time

Pay: $20.00 - $40.00 per hour

Benefits:

  • Flexible schedule

Medical Specialty:

  • Orthopedics
  • Physical & Rehabilitation Medicine

Schedule:

  • Monday to Friday
  • No nights
  • No weekends

Education:

  • Associate (Preferred)

Work Location: Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...