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Medical Records Data Entry Specialist - Overnight Shift - Release of Information Team - Iron Mountain

November 18, 2025

Join the Iron Mountain Team: Where Your Expertise Matters At Iron Mountain, we are dedicated to protecting what our customers value most, from everyday documents to extraordinary historical artifacts. As a global leader in information management and storage, we serve over 225,000 organizations across 60 countries. Our passion lies in preserving the physical, transforming the digital, and respecting the environment. We are now seeking a detail-oriented and organized Medical Records Data Entry Specialist to join our Release of Information (ROI) team on an overnight shift. About the Role As a Medical Records Data Entry Specialist on our ROI team, you will play a crucial role in document preparation, claims processing, and data entry. Your primary responsibilities will include verifying information, preparing correspondence with insurance agents, beneficiaries, attorneys, patients, and hospital staff, and maintaining accurate records. This position requires strong organizational and clerical skills, with attention to detail being essential for success. Key Responsibilities: Perform document preparation and data entry tasks with high accuracy and efficiency. Communicate effectively with insurance agents, beneficiaries, attorneys, patients, and hospital staff. Prepare claim forms and related documentation for audits and/or mail out. Review claim submissions and verify the information for accuracy and completeness. Record and maintain policies and claims information in database systems. Comply with federal, state, and company regulation policies. Perform clerical tasks as required, including sorting and/or preparing hard copy records for scanning. Scan hard copy files to electronic images, ensuring a quality image. Follow production procedures and complete internal documentation & tracking. What We Offer At Iron Mountain, we believe in providing a supportive and inclusive work environment that encourages growth and development. Here are some of the benefits you can expect: Compensation and Benefits: Competitive hourly rate of $17 (paid biweekly). Comprehensive total rewards package, including medical, dental, and vision benefits. Paid vacation, holidays, sick, and personal time. Competitive wage scale with annual merit increases. Employee Stock Purchase Program. Work Environment and Culture: Opportunity to work with a global leader in information management and storage. Diverse and inclusive work environment that values differences. Continuous improvement and learning opportunities. Collaborative team environment with a focus on customer satisfaction. Requirements and Qualifications To be successful in this role, you should possess the following qualifications and skills: Essential Qualifications: Familiarity with Microsoft Office and computer knowledge. Proficiency in reading, writing, and communicating in English. Ability to communicate effectively with coworkers and management. 1+ year of medical data entry experience. 1+ year of medical front desk experience. Ability to remove staples, sort, file, and box records. Must be able to maintain record order and sequence. Understanding of the importance of detail and accuracy. Ability to work at a sustained pace to meet production rates while producing quality work. Preferred Qualifications: Experience with medical terminology and healthcare operations. Familiarity with database systems and electronic records management. Career Growth Opportunities and Learning Benefits At Iron Mountain, we are committed to helping our employees grow and develop their skills. Here are some of the opportunities you can expect: Comprehensive training program for new hires. Ongoing learning and development opportunities. Mentorship and coaching from experienced professionals. Opportunities for career advancement and promotion. Work Schedule and Location The successful candidate will work on an overnight shift, Thursday - Saturday and every other Wednesday, with the first 3-6 months being day shift training (Monday - Friday, 8:00 am - 5:00 pm). The work location is 5633 Doolittle Rd, Jacksonville, FL 32254. How to Apply If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to be considered for this role. Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions. If you have a disability and require special accommodation, please email accommodationrequest@ironmountain.com. Apply for this job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...