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Intern - Vip Nation [Remote]

January 2, 2026

THE POSITION – VIP NATION INTERN Are you looking for an exciting internship experience? Our paid Internship Program provides real-world experience for students who are interested in the live entertainment industry. After finishing this program, you will have gained broad experience in various aspects live entertainment business. You can also expect to apply your academic learning to real-world situations and cultivate your leadership, problem-solving, and communication skills. This is a part-time position, up to 25 hours per week. WHAT THIS ROLE WILL DO • Deliver exemplary customer service to maintain customer loyalty • Answer inbound calls or emailed inquiries to resolve our customer concerns • Liaise between VIP Nation staff and customers including communicating VIP itineraries, creating guest lists, and other logistics for VIP events • Support creation and execution of social media campaigns & strategy • Assist in reporting VIP sales and managing ticket inventory • Manage and file customer refunds and charge backs • General office duties including:  filing invoices, customer waivers, refunds, scanning, copying, checking the mail • Research for VIP programs as needed • Maintain VIP Nation Info calendar • Proficient in merchandise shipping projects using UPS, USPS or our fulfillment partners • Document and update records through our databases • Contact Venues to obtain information regarding lounge spaces and other VIP package elements • Warehouse inventory and maintenance assistance as needed • Unpack road cases as needed • Final internship project will be assigned at the beginning of the internship program to be presented at the end LEARNING OBJECTIVES • Develop communication skills with co-workers, customers, and clients • Learn to manage your time in a fast-paced world with time sensitive deadlines • Expand your knowledge of the live events industry with an emphasis on executing a VIP program PREFERRED QUALIFICATIONS • Currently enrolled in an accredited College or University; Preferably in a field related to the internship you are applying for • Recent Graduate, Junior or Senior standing • Due to the nature of the position, candidates must be at least 18 years of age • Previous experience preferred (school, internship, or professional) • Creative thinker and problem solver • Excellent verbal, written, and interpersonal communication skills • Acute sense of judgment, tact, and diplomacy • A strong sense of teamwork and ability to execute programs • Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. This program is during Spring 2026 (February-May). This role will be in office & remote. Jobcode: Reference SBJ-bx754y-108-162-238-144-42 in your application.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...