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Humana Seasonal Opportunities - Remote

January 3, 2026

<h1>Become a part of our caring community and help us put health first </h1>It’s that time of year!! Humana is looking for several extraordinary individuals to join our ever-growing team to support us during the Annual Enrollment Period (AEP). We are looking for goal-oriented individuals that take pride in helping others and have a customer focus mindset. These seasonal / limited-term assignment opportunities are 100% work at home roles. Training will begin in August and the assignments may last up to six months. Over the years these exciting opportunities have been an ideal step for many to join Humana and start their career with a growing Fortune 100 company and leader in the healthcare industry.This year, Humana is offering a variety of different assignments to support our members during AEP. Each assignment is focused on supporting our members with their enrollment needs. Below are more details about each different assignment, if you would like the opportunity to join Humana and potential to get your new career started, take a look and apply now!!<h1> Use your skills to make an impact </h1>Where you come in:Enrollment Representative: <ul><li>We need your assistance processing applications from members, enrolling them on company platforms, and transmitting enrollment information to Center for Medicare and Medicaid Services (CMS). </li><li>You would perform basic administrative/clerical/operational/customer support/computational tasks while providing excellent service to our members. </li><li>We also need your assistance with reviewing reports and making adjustments, additions, and deletions based on CMS regulations within a results-oriented production environment. </li><li>You would also resolve issues, inquiries, and concerns from members while demonstrating empathy and compassion for individual needs. </li></ul>Inbound Contact Representative:<ul><li>We need your assistance in taking 20-30 inbound calls a day from potential members, agents and providers to answer questions and resolve any enrollment issues. </li><li>You will provide excellent support during each call as well as work to update or correct information to ensure that the application can roll into the system. </li><li>You also work with agents on applications that are missing information or that were completed incorrectly. </li><li>By resolving these areas, you support and ensure that the members have no access to care issues on their effective dates.</li></ul>What you get from your great work! - Benefits and Perks of This Opportunity <ul><li>Competitive compensation with strong hourly rate </li><li>The ability to cut your daily commute to less than a minute!! Yes 100% work at home</li><li>Extensive 100% virtual training program for the first 4-6 weeks, setting you up for immediate and future success </li><li>401k Retirement Savings option </li><li>Employee Assistance Program and Work Life Services </li><li>Great Deals on both national and local discounts on everything from computers and vacations to phones and retail shopping </li><li>Cross training available for further skills development and potential Full-time opportunities </li></ul>What you need for success! - Required Qualifications <ul><li>Prior customer service or operations work experience</li><li>Prior experience utilizing multiple computer applications simultaneously as well as performing multiple tasks simultaneously within a production-based environment</li><li>Demonstrated skills in attention to detail </li><li>Work at home (WAH) requirements include a minimum internet connection speed of 25m x 10m, and a dedicated secure home workspace for interview or work purposes. </li></ul>What you need to STAND OUT from the crowd! Preferred Qualifications<ul><li>Prior experience handling high numbers of calls providing excellent customer service</li><li>Military, healthcare/managed care, banking or related industry experience handling confidential and personal information </li><li>Experience working with the senior population. </li></ul>Additional Information  <ul><li>Schedules shifts will fall during the hours of 6am-6pm EST and may include weekend days </li><li>Opportunities for overtime hours </li><li>Seasonal Humana associates may work any number of hours, depending on the business needs, for a limited period of time (usually 60 to 180 days) </li><li>Please note as part of our CMS government regulations, our Enrollment Representative must have established credit history according to Experian records. As an associate, you will need to access our Medicare eligibility check software systems. This type of inquiry doesn’t affect your credit score.  For additional questions, please refer to the CMS government website: <a href="https://www.cms.gov/Medicare/Coordination-of-Benefits-and-Recovery/Coordination-of-Benefits-and-Recovery-Overview/Downloads/Remote-Identity-Proofing-Multifactor-Authentication-on-the-MSPRP-FAQ.pdf" target="_blank" rel="noopener noreferrer">https://www.cms.gov/Medicare/Coordination-of-Benefits-and-Recovery/Coordination-of-Benefits-and-Recovery-Overview/Downloads/Remote-Identity-Proofing-Multifactor-Authentication-on-the-MSPRP-FAQ.pdf</a></li></ul>This is a remote position#LI-RemoteTravel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $39,000 - $49,400 per year Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.<h1> About us </h1>Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...