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HR SOP Writer
Job Description:
- PCG Consulting Group is a leading minority-owned consulting firm based in Chicago, IL.
- Our company specializes in providing innovative solutions to clients across various industries, with a focus on driving business growth and enhancing customer experiences.
- The HR SOP Writer will be responsible for developing and refining standard operating procedures (SOPs) for HR processes to promote consistency, compliance, and operational efficiency.
- This role involves working collaboratively with stakeholders to gather insights, document workflows, and ensure alignment with organizational policies and regulatory requirements.
- The HR SOP Writer will play a key role in standardizing HR practices and supporting continuous improvement initiatives.
- Identify priority HR process areas for SOP development based on organizational needs and compliance requirements.
- Create clear, concise, and user-friendly SOPs for HR processes, ensuring consistency and adherence to organizational policies.
- Review and refine pre-existing SOPs to align with current best practices and regulatory standards.
- Facilitate working sessions with HR team members, subject matter experts (SMEs), and other stakeholders to gather detailed information about HR processes.
- Act as a liaison between HR leadership and operational teams to ensure alignment and completeness of SOP content.
- Incorporate stakeholder feedback into SOP drafts and ensure final approvals from relevant parties.
- Conduct thorough reviews of documentation to ensure accuracy, clarity, and compliance with regulatory and organizational standards.
- Maintain version control and documentation integrity for all SOPs.
- Develop and maintain templates and style guides to standardize SOP formats across the organization.
- Identify opportunities to improve HR processes and recommend updates based on documentation reviews.
- Work with Learning and Development teams to create training materials or job aids based on finalized SOPs.
- Provide guidance and support to HR staff on how to effectively use SOPs in day-to-day operations.
Requirements:
- Proven experience in technical writing, process documentation, or similar roles, preferably within an HR or compliance environment.
- Strong understanding of HR processes, policies, and best practices.
- Exceptional writing and editing skills, with the ability to create clear and concise documentation for diverse audiences.
- Strong facilitation and collaboration skills, with experience engaging stakeholders to gather and validate process information.
- Proficiency in documentation tools and templates, such as Microsoft Office, Adobe Acrobat, or other process documentation software.
- High attention to detail and organizational skills, with the ability to manage multiple priorities and meet deadlines.
- Familiarity with regulatory and compliance requirements related to HR functions is a plus.
- Bachelor’s degree in Human Resources, Business Administration, Technical Writing, or a related field (or equivalent work experience).
Benefits:
