Entry Level Staffing Administrator - Seasonal Flex (4-19 hours)

About the position

As a Seasonal Flex Staffing Administrator at Amazon, you will play a crucial role in supporting the high-volume hiring and staffing efforts for entry-level warehouse and fulfillment associate roles. This position is designed for individuals who thrive in a fast-paced, customer-oriented environment and are eager to contribute to the mission of making Amazon the most customer-centric company on Earth. You will be the first point of contact for candidates, ensuring they have a positive hiring experience and are well-prepared for their first day. In this role, you will coordinate and execute various activities related to hiring events, including setting up, executing, and breaking down these events based on labor projections. You will assist candidates throughout the hiring process, which includes helping them complete applications, reviewing work authorization documentation, taking badge photos, and administering drug screenings. Your responsibilities will also involve utilizing the Applicant Tracking System to manage candidate progress and ensuring compliance with all necessary documentation and processes. The position requires a flexible schedule, with the expectation of working up to 19 hours per week, including nights and weekends as needed. You will need to travel locally up to 75% of the time to conduct events in various locations within your designated area. Successful candidates will demonstrate exceptional attention to detail, strong communication skills, and the ability to pivot quickly between tasks in a dynamic environment. This role is seasonal, with an estimated end date of December 28, 2024, subject to change based on business needs.

Responsibilities

  • Set up, execute, and break down hiring events based on labor projections.
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  • Help candidates progress through the hiring process including application completion, reviewing work authorization documentation, taking badge photos, administering drug screening and other duties as assigned.
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  • Consult with applicants to determine the best match for their desired position and available opportunities.
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  • Utilize the Applicant Tracking System to move candidates through the application process as well as other various technologies.
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  • Complete post-event audits and resolve errors.
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  • Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.
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  • Flawless execution of high-volume transactions in alignment with standard operating procedures.
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  • Assist Coordinators to conduct routine audits and analyzing metrics.
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  • Participate in candidate generation activities by attending offsite events such as community fairs, hiring events and job fairs.
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  • Resolve candidate escalations including identifying and removing barriers.
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  • Maintain 100% confidentiality with candidate's personal information and sensitive topics.
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  • Maintain supplies and transport materials to/from hiring and community events.

Requirements

  • High school diploma or equivalent required.
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  • 6+ months experience in a fast-paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.
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  • Proficient with Microsoft Office and the ability to learn multiple other platforms.
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  • Experience working with Windows, Word, Excel, MyTime (Kronos) and PowerPoint.
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  • Experience in administrative tasks such as data entry, managing data-driven report processes or processes.
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  • 1+ years of experience in a fast-paced, customer-oriented environment is preferred.
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  • Intermediate Microsoft Word and Excel skills with the ability to create pivot tables, v-lookup and mail merge a plus.
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  • Experience with auditing written reports and analyzing data.
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  • Experience with Applicant Tracking Systems or other tracking and reporting systems.
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  • Excellent verbal and written communication skills.
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  • Excellent customer service skills with an emphasis on tact and confidentiality.
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  • Organizational skills with attention to detail, ability to prioritize and work in an environment with competing demands.

Nice-to-haves

  • Bi-lingual skills are a plus.
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  • Experience with problem-solving and troubleshooting issues.

Benefits

  • Flextime
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  • Medical benefits
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  • Financial benefits
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  • Employee discounts
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  • Paid time off
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  • 401k options
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  • Tuition reimbursement
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  • Professional development opportunities
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