Get Hired Faster With COMPANY_NAME!

Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?

A better Job
A better Future
A better Knowledge
A better Paycheck
A greater Path to walk on.

And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...

Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.

That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

How does COMPANY_NAME make this possible?

On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.

COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.

When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!

3: The Type of Resume You Need to Get Priority Placement

With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.

5: COMPANY_NAME Helps You Grow Your Career

COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.

6: The Easiest Way To Find A Job

COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.

7: Find Roles That Offer Growth, Culture & Benefits

COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.

8: Get Support With Resume, Interviews & Career Planning

COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.

9: Your Future Starts Today

COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.

Call Center Agent - Remote

November 15, 2025

Who is Signpost?

Signpost is a fast-growing SaaS platform that helps home service providers, like plumbers, electricians, and HVAC technicians, manage customer communications more effectively. Our platform enables businesses to instantly respond to inquiries, organize conversations, and improve customer satisfaction.

We're looking for passionate service professionals to help us represent our clients' brands.

We are hiring multiple:

Call Center Agents
Remote

Multiple Shift Options
Starting Hourly Pay Rate: $17.00/hour

Who are you?

Your energy comes from interacting with customers and your positivity is contagious. Since you are a creative problem solver, you welcome the occasional complex call and love supporting a wide variety of inbound inquiries each day. And, as a master multi-tasker, you thrive in a high-volume call environment and can leverage technology and scripts so you never miss the chance to make a customer happy.

What's the role about?

As a member of our Live Receptionist team, you'll be the first point of contact for our clients' customers, ensuring every call is handled with professionalism and care. Your role will involve answering calls, managing appointments, and providing exceptional customer service that reflects positively on our clients' brands.

What are the day-to-day responsibilities?

Be the first point of contact for our client's customers.
Handle a high volume of incoming calls (180+) with a positive and professional demeanor, ensuring each caller receives a timely response.
Accurately record and document caller information.
Manage time effectively to balance high call volumes with the need to provide thorough and satisfactory resolutions to each caller.
Work closely with team members and supervisors to ensure a cohesive and supportive work environment, sharing insights and feedback for process improvements.
Follow established scripts and company guidelines to ensure consistent and accurate communication while maintaining a personalized approach.
Meet weekly KPIs.

What are the qualifications?

Clear and effective communication with customers; call or contact center experience is a plus.
Enthusiasm to be a part of a dynamic and growing company full of opportunity and constant change.
Ability to demonstrate good judgment and be the advocate for our customers.
A dedicated and reliable professional who loves to contribute to a team.
General comfort level with technology, preferably Google Suite (Docs/Sheets/Gmail).
Ability to type 40 WPM.

A reliable, dedicated internet source and distraction free work environment is a must.

US applicants only with an employment residence in any one of the following states: Arizona, California, Colorado, Georgia, Illinois, Indiana, Kentucky, Louisiana, Michigan, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Texas, Utah, and Washington

What are the Schedule Requirements?

Before you apply, please review the below to make sure that your availability allows for the following:

Initial training will be held over the course of the first 2 weeks of employment, weekdays only, from 7:00 a.m. – 2:30 p.m. PST with a start date of Tuesday, May 27th, 2025.
Seeking applicants who can then transition from the training schedule to any of the following or similar shifts (all times in PST):

- 3:30am - 12:00pm PST, Saturday through Wednesday
- 7:30am - 4:00pm PST, Friday through Tuesday
- 10:30am - 7:00pm PST, Tuesday through Saturday
- 1:00pm - 9:30pm PST, Monday through Friday

Your post-training schedule will be confirmed as a part of your formal employment offer.
Full attendance during your initial 2 weeks of training is required.
Part-time options can be made available - Let us know in your application if you can only work part-time.
We operate 24/7/365. Shift volumes are driven by our customers' ongoing business needs, so we are looking for individuals who can accommodate schedule modifications that align with operational needs.

Why work for us?

Competitive wages; Starting at hourly pay rates of $17.00/hour
Competitive benefits including Medical, Dental, Vision, 401k for our full-time employees.
Paid Time Off (PTO).
Remote working environment and company-provided computer equipment.
Work for, and be surrounded by, talented professionals who will help you thrive in your role.

What is our hiring process?

Our hiring process allows you to meet your coaches and managers along the way. Here are the steps we'll take together:

Introductory Phone Call w/ People Team Contact
Virtual Interview w/ Director of Call Center
Final Virtual Interview
Offer Discussion
Final Offer for Employment

We can't wait to meet you!

How to Apply:

Signpost hopes to hire great people and offer them the opportunity to showcase their abilities. We encourage you to apply for this role if you feel you can be a strong contributor and are looking for a chance to optimize your passion for serving customers in a growth environment.

Please submit your resume and application below.

Check us out at www.signpost.com

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...